A smooth process
In just seven working days, from your new account being opened with us, we'll transfer any existing balance and payment arrangements for you including: Direct Debits, standing orders, payments that come into your account like salaries, and beneficiaries you already have set up.
Payments are automatically redirected
Any payments made to or requested from your old account will be redirected to your new account. We will also contact the sender and give them your new account details. This means there is no need to worry about missing payments.
Backed by a guarantee
In the unlikely event that something goes wrong with your switch, we will refund any interest or charges incurred on your old or new account as a result.