Digital ID app

A new, secure and easy way to log in to Corporate Online Banking
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  • Log in to Corporate Online Banking from up to three devices without needing to use your log-on card and card reader
  • Authorise payments and transactions to new and existing beneficiaries using a smartphone app

Introducing Digital ID

Digital ID is our security app which can be used to log into online banking, quickly and securely with your smartphone. To log in or authorise transactions, you can simply scan the unique QR code presented on screen using the Digital ID app, and enter your Digital ID passcode or use facial/fingerprint recognition for an even easier way of logging in. Digital ID is available on Apple and Android smartphones. 

Why use Digital ID?

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Secure log-in process 

Logging into Corporate Online Banking is quick and easy; simply scan the QR code using your Digital ID app and enter your passcode.

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Transaction signing

Use Digital ID to sign for transactions such as setting up or amending beneficiaries and processing payments.

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Multiple devices

Use Digital ID on up to three devices without needing to use your log-on card and card reader.

Getting started

To activate Digital ID on your smartphone, make sure you have downloaded the app from the App Store or Google Play Store. Log in to Corporate Online Banking using your log-on card and card reader. Once logged in, click on ‘Mobile Banking’ then ‘Activate Digital ID’.

Log in using the Digital ID app

Select 'Digital ID' when you are on the log-in page, enter your Personal ID, open the Digital ID app on your smartphone and align your phone to scan the QR code displayed on screen, then enter your passcode. You will now be logged in.

Sign using the Digital ID app

You can authorise or ‘sign’ transactions using Digital ID. Click on ‘sign’ in Online Banking, open the Digital ID app and align your phone to the QR code displayed on screen. The transaction details will be displayed within your Digital ID app. Once you have reviewed the details carefully, enter your Digital ID passcode or use facial/fingerprint recognition to complete the signing process.