"We moved to Handelsbanken Bedford because we felt our current bank was not providing the service we needed. We now get a fantastic personal service from all the team at Bedford, they are always just one call away.
"The service is second to none, very friendly, personal and extremely helpful - calls and enquires are dealt with immediately. We have never looked back since joining Handelsbanken Bedford - A Fantastic team."
Corporate Banking customer
"We had previously been with one of the high street banks for 37 years, but in the last 18 months they had become difficult to deal with. We had known the corporate account manager for many years so we decided to see what Handelsbanken could offer and we are delighted "professionals dealing with professionals".
"It has been a pleasure to be treated like adults again. The service we have received from the team has been excellent and there is always someone on the end of a phone to deal with routine day to day queries as well as having our dedicated account manager available to deal with bigger issues.
"It's not just how banking used to be, it's how banking should be. "
Corporate Banking customer
"This is how banking used to be! You telephone your Bank Manager and you get to speak to him straight away! If your manager is not available, you speak to one of his colleagues who knows what you’re talking about. Handelsbanken also lends you money! We haven’t had this level of service from a bank in decades!"
Corporate Banking customer
"We found it very easy to switch over from our previous bank. All the arrangements were made by Handelsbanken.
"We also liked the way the meetings with our manager were always held in our house, the one to one help with internet banking, and the fact that the telephone is always answered by one of the team that we know, never a recorded message or call centre or even a switchboard.
We also like the way our manager picks up any unusual payments and rings to check they are bona fide, and the fact that we still have a chequebook with an arrangement at a local bank to draw cash."
Individual Banking customer