The awards and recognition that we have received highlight the success of our decentralised model and customer-focused approach.
Awards and recognition
Our ongoing success
Ranked top for customer satisfaction
Our success rests on strong relationships with satisfied customers, and we continuously strive to improve the products and services we offer. That’s why we are delighted to have been rated top for satisfaction 15 years running in an independent satisfaction survey for personal and business banking customers (EPSI Rating Group, 2009-2023). We have also been named as the most recommended provider for relationship / account management for SMEs by the Competition and Markets Authority's Independent Service Quality Survey (August 2024).
Europe’s safest commercial bank
We’re proud to have been recognised as Europe’s safest commercial bank, in Global Finance magazine’s ranking of the World’s Safest Banks 2023.
Handelsbanken wins bank of the year
Handelsbanken has been awarded “Bank of the Year 2023” in Sweden by the Financial Times’ magazine The Banker. Handelsbanken was recognised for both its ambitious sustainability work and its stable profitability. Find out more via the link below.
Video
Customer story: Lane's Health - a family bank for a family business
Lane's health discovered a different way of banking with us, find out more about how our approach has helped to transform and grow this long-established family business.
Humane Capital: Handelsbanken case study
Our Chief Communications Officer, Pernille Sahl Taylor, speaks to one of the world's leading HR thinkers and Professor of Business and Management at the University of Westminster, Vlatka Hlupic, about why Handelsbanken features as a case study in her latest book, Humane Capital.