Our values are based on long-term thinking, taking responsibility, trust and respect for the individual. They are fundamental to enabling our colleagues to do what they feel is right for our customers. All our colleagues live these values day in and day out - enabling our organisation to be truly decentralised, which itself leads to better and faster decisions made close to the customer.
Our culture nurtures a spirit of respect for colleagues and customers and a collaborative way of working. 50 years ago Jan Wallander, our CEO at the time, set out our unique culture and way of working, and we have been guided by this principle ever since.
Our single-minded focus on customer needs throughout the organisation means we have some clear differences in our working practices from many other providers. At the Bank, we don’t have sales targets, product campaigns or short-term annual bonuses, freeing us to do what’s right for the customer every time. Employees participate in a long-term profit sharing scheme whereby colleagues benefit from sustainable growth in the Bank.
Staying true to our Swedish roots, there's always a Fika happening somewhere. A tradition of having a coffee, cake and catch up, they can often lead to some of our best ideas.
Our strength comes from the expertise and competence of our colleagues; if they advance so does our Bank. With that in mind, we have a well-established and structured approach to developing our colleagues.
Empowered to develop careers and drive their own development from day one, our colleagues have every opportunity to grow and succeed. They can take advantage of all we have to offer within our ever-evolving learning and development programme. With a variety of ways to learn, colleagues can choose between face to face or virtual workshops and from digital training to real life mentoring.
