CHAPS (Clearing House Automated Payment System) provides a guaranteed same-day service for bank-to-bank GBP payments. It’s mainly used for high-value bank-to-bank and business-to-business payments, although individuals may also send CHAPS payments to buy or sell a high-value item, such as a house or car.
Payments can only be made in GBP, on a UK business day, to another bank that accepts CHAPS payments.
Log in to online banking and follow the prompts from the 'Payments and transfers' menu.
Make payments through your branch by contacting your account manager*.
Speak to a member of our Customer Connect team for help when making payments*.
To make a CHAPS payment, we’ll need to know your payee’s:
Managing your account digitally means you can take full advantage of the services we offer amongst other benefits; it's easy to use and secure.
Contact your branch if you would like to get set up for online banking.