At Handelsbanken, we care about providing a truly personal banking experience. We look to build a lasting relationship, to help us deliver solutions that are right for you.
At the core of our service is a simple commitment: you’ll always be able to speak to a real person who understands your needs and ambitions. Whether it’s a simple query or a complex financial challenge, we’re here to help.
"We’re passionate about getting to know our customers and helping to make a real difference to them, their businesses and families.
With a network of over 100 branches across the UK, customers will always find a warm welcome and a team ready to support with expertise and care.
Here at the branch, we’re empowered to make the key decisions, and we manage our customers’ banking locally."
James Cornell, Harrogate branch manager
Getting to know our customers over the long term and making them satisfied is important to us. So far, this has enabled us to grow organically to help communities across the UK, mainly through recommendation. These are some things our customers say.
''To be able to go to your local bank and know everyone and to receive such a friendly yet professional service from everyone is such a rarity in this computer driven world that we live in today.''
Individual Banking customer
"We chose Handelsbanken because of the team. They listened more than they talked, and introduced us to like-minded people. As a family business, by stressing the personal touch and long term horizons, their values chimed with ours."
Corporate Banking customer
Lane's Health discovered a different way of banking with us, find out more about how our approach has helped to transform and grow this long-established family business.
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It’s unusual in banking, but our colleagues don’t work to meet targets and bonuses, they work for you. We rely on our reputation to meet new people, so it’s essential we deliver on excellent service. Independent surveys show our approach works; we’re consistently rated top for customer satisfaction (EPSI Rating Group, 2009-2024).
We’re proud to have been recognised as Europe’s safest commercial bank, in Global Finance magazine’s ranking of the World’s Safest Banks 2024.
